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Service quality is becoming more important in the healthcare system. Not only do patients want and expect high quality service from their medical providers but providers expect it from their suppliers, as well.
Companies providing services to the healthcare industry need real-time, transaction-focused feedback that tells you and your employees what customers think. The Daniel Group provides this timely, focused, and accurate feedback with its ServiceConnect program.
Our proprietary online customer experience software provides you with real-time feedback.
Our proven ServiceConnect process allows you to:
Our highly trained interview team can accommodate your language needs, conducting surveys in a variety of languages.
Contact us for more information and let us help you measure, manage, and improve customer service for the healthcare industry.