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Information for You

Part of our mission is to provide clients, contacts, and prospective clients with information that helps them lead their businesses more effectively. On this page of our site, we provide links to various resources that we hope help you do just this.  

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9/15/2008
MHEDA
The Challenge:
Keeping members active and involved in a trade organization is critical to its growth and success. MHEDA, the premier trade association for material handling equipment dealers, faced this challenge. Read how The Daniel Group's research capabilities helped them to solve the problem.
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8/19/2008
Warren Cat
The Challenge:
If you run a sizable company operating in multiple locations, the problem at Warren Caterpillar probably sounds very familiar. Executives at the Caterpillar dealer for West Texas and Oklahoma did not really know if their customers were satisfied.  They had no sense of how many sales they might be missing or losing at any of their 16 stores because of problems with customer service or products.  The only way they had of judging their performance was the occasional compliment or complaint from a customer.
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8/19/2008
Bonded Logistics
The Challenge:
Bonded Logistics is a well-regarded logistics company based in Charlotte, NC. Their customers are large distributors and manufacturers located throughout the US. The management team's challenge was to expand the business and broaden their service offerings.
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