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Information for You
Part of our mission is to provide clients, contacts, and prospective clients with information that helps them lead their businesses more effectively. On this page of our site, we provide links to various resources that we hope help you do just this.
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8/31/2010
Carolina Parenting Inc. honors The Daniel Group 50 Top Family Friendly Companies List for 2010  Read More
8/31/2010
EHS Today Magazine Article about ServicePerformance by The Daniel Group "What Do Your Service Customers REALLY Want?" Download File
8/13/2010
Charlotte Business Journal Article "The Daniel Group Wins By Giving Clients Real-time Information" Download File
5/17/2010
Latest White Paper Released by The Daniel Group "Five Secrets to Great Customer Service for Your Industrial Company" Read More
3/2/2010
Check Out New Video on ServicePerformance Watch our 3-minute overview of our ServicePerformance program. Visit Link
2/16/2010
ServicePerformance® client, Balfour Beatty, awarded four Customer Service Awards from PHMA! Read More
12/16/2009
The Daniel Group Serves Second Harvest Food Bank for CMS Backpack Program Several employees of The Daniel Group packed over 500 backpacks at Second Harvest Food Bank. Read More
11/21/2009
Lynn Daniel to Serve On WFAE Board Lynn Daniel, President of The Daniel Group, has been asked to serve on the board of directors of WFAE. WFAE is the NPR station serving the central portion of North Carolina. Read More
10/16/2009
Director of Business Development Hired by The Daniel Group Meredith Ritchie was hired by The Daniel Group as director of business development. She will be responsible for expanding its core services into new markets. Read More
9/3/2009
Interested in Improving Customer Service? Download Our Latest Whitepaper Find out how one client improved customer service quickly. Read More
5/13/2009
Lynn Daniel will be a presenter at the Caterpillar North East Parts and Service (NEPS) Dealer meeting. Read More
4/17/2009
Daniel Group Client Featured in New Book on Fast Growing Companies Carolina Pad, a Charlotte-based company that designs and markets notebooks and related products was featured in a new book on fast growing companies. Read More
4/6/2009
Customers: Harder to Find and More Important to Keep Our Success Strategies Newsletter provides ideas and insights on strategies you can put to use. Read More
4/6/2009
Lessons from the Frontline: B-to-B Customer Service Request your copy of our latest white paper on how to improve your company's customer service. Read More
1/24/2009
Balfour Beatty Implements ServicePerformance The Military Division of Balfour Beatty has chosen The Daniel Group's ServicePerformance program for measuring project subcontractor satisfaction. Read More
12/11/2008
The Industrial Distributor--A Threatened Species? Industrial distributors are an important part of the US economy. The market is becoming more competitive. This white paper offers some ideas for improving your company's competitiveness. Read it and let us know what you think. Download File
11/12/2008
Success Strategies--Don't Forget to Sign Up Sign up for our Success Strategies infoletter, a quarterly letter delivered electronically. Read More
10/28/2008
Wagner Equipment Is New ServicePerformance® Client Wagner Equipment, the Caterpillar dealer for Colorado, New Mexico, and portions of West Texas has become The Daniel Group's twenty sixth dealer to implement the ServicePerformance® program. Read More
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